If you need help finding books, completing an order, or getting in touch with someone at InterVarsity Press, you're in the right place! We've compiled the answers to our most frequently asked questions below, so take a look to see if you can find the information you need.

Still don't see what you're looking for? Feel free to call our customer service department at 800-843-9487, option 2, or contact us online and we will return your query as soon as possible.

I have a question about my order.

Where is My Order?

To find your tracking details go to your order history and then view receipt. Please note that tracking details for Economy shipping tend to lag behind actual transit and there is no tracking for International Mail 20-60 days. If you used guest checkout, you will need to activate the account to see your order history.

Who Should I Contact for More Assistance?

First, check your order history on your ivpress.com account. If you still have questions, our customer service department would love to help you. Please call us at (800) 843-9487, option 2, or email us at customerservice@ivpress.com.

How Can I Update Credit Card on My Account?

You can update your credit card, address, and sign in credentials in "My Account".

• Sign in and go to the footer, under "Help"
• Select My Account
• Find "Manage My Account"
• Update the desired information

Can I Check Out as a Guest?

When you are purchasing print format books, you will see the option to check out as a guest. However, if you have any ebooks in your cart, the guest checkout function is disabled in order to protect your purchase. This happens because in order to access an ebook file after purchase, you must have an ivpress.com account to download digital products at your Account page.

How can I see an IVP catalog? 

You can view our latest New Titles Catalog and Academic Catalog online. Sign up to receive a catalog if you would like a hard copy mailed to you.

How can I get discounts on IVP books?

Bulk Discounts*

If you’re buying for a group you can save even more. 

• 10 or more copies: 40% off

Your discount will be applied at the checkout process before you complete your order.

Churches & Ministries

If you are a leader, administrator, or pastor buying for your church or ministry you may qualify for additional discounts through IVP MinistryLink - a program designed exclusively for churches and ministries.

*In order to take advantage of bulk discounts an account is required.

How do I submit a book proposal?

IVP does not accept or respond to unsolicited book proposals. Please see our Submissions page for more details on manuscript submissions.

How can I request permission to photocopy or reproduce material from a book?

All materials published by InterVarsity Press are protected by copyright, so you will need written permission before you can reproduce IVP materials in any form. Learn more and submit a request on our Permissions page.

Where can I learn about IVP books translated into other languages?

Visit our Translations and Subsidiary Rights page for more information about translated books or to inquire about publishing IVP books in other languages.

Do you sell books outside of the United States?

Yes! Customers worldwide can order most of our books directly from us or from one of our distributors near you. Check our International Customers page for more help.

How do I manage my IVP Book Club account?

You can skip Main Selections, view your order history, and make additional purchases using your Book Club member discount here at ivpress.com. Simply sign in using your Book Club account information and click the "IVP Book Club" tab in the navigation bar to access your account options. Please read our IVP Book Club FAQs for more information.

How do I get IVP ebooks onto my iPad, Kindle, or other device?

Ebooks purchased from ivpress.com can be sent to most ereader devices for easy reading on the go. Learn more and get step-by-step instructions on our Ebooks Help page.

How can I contact an author or hire an author to speak?

IVP authors are experts in their fields and often speak at events and offer interviews. Learn how to contact an author or book an author to speak at an event. For a complete list of our authors who speak often, and their topics of expertise, visit our Media Experts page.

How do I request an exam or desk copy?

To request an exam or desk copy, simply select from the options on the Request an Exam or Desk Copy page.

How can I find an out-of-print InterVarsity Press book?

If the title you're looking for is out-of-print on our website, you may still be able to find it through another distributor. See our How to Find Out-of-Print Books page for help. If the title you're looking for is Print-on-Demand, you can still find it through Amazon or Lightning Source. See our How to Find Print-on-Demand Books page for help.

Do you donate free books to ministries?

IVP reserves its damaged and surplus books to donate to InterVarsity Christian Fellowship/USA, The International Fellowship of Evangelical Students (IFES), and other international ministries. To learn more and submit a donation proposal, visit our Free Books for Ministries page.

Do you have accessible editions of your books for people with disabilities?

IVP offers ebook editions of many books and accessible editions of selected books. Check ivpress.com and other sites where ebooks are sold or visit ReadHowYouWant (which specializes in accessible editions) to see whether there's an ebook or other accessible edition available. See our Permissions page to make a request.