So you just bought an ebook from ivpress.com. Hooray! Now you may have questions about how to get it from your account to your device. Ebook support is available for downloading, locating, accessing, and gifting.
Ebooks are for individual use only, (you knew that) and sold individually.
Ebooks sold on ivpress.com are created in ePub format.*
*Some older titles are still available in MOBI format, however, MOBI is no longer supported on newer Kindle apps or devices. Compatible formats now include EPUB (.epub), which you can send to your library using your "Send to Kindle email address" EPUB support has also been added to the free Kindle app for iOS and Android devices and the "Send to Kindle desktop app" for PC and Mac. Visit Amazon's Help for more information on Kindle apps or devices.
To download an ebook you have purchased, follow these steps:
We make the most recent edition of our ebooks available on our website. If you previously purchased an ebook and no longer see the file in your downloads a new edition has replaced it or it has been discontinued. To get a copy of the previously purchased older edition, please call customer service at (800) 843-9487 (option 2) or email us at firstname.lastname@example.org. If you don't see your recently purchased ebook, please contact customer service for assistance.
Learn how to load your ebook file onto your favorite device.
To gift an ebook, add the ebook you would like to gift to your cart. In the shipping section of checkout, select Ship to Someone Else and add your recipients name, email, and address. The email you provide will become their user name on ivpress.com. The shipping address is required, as some states charge tax on ebooks.
After you complete your purchase, email your ebook recipient the instructions below.
Dear [add name],
I have purchased an ebook for you!
If you have never ordered from IVP before:
If you have an account with IVP, sign in using the email address used to send you this email. Click My Downloads under the Help section at the bottom of the screen.
I hope you enjoy the ebook.
P.S. If you have any difficulty accessing your ebook, please email email@example.com. They'll be able to assist you.
IVP was the first Christian publisher to make ebooks available on a dedicated ereader. This means that our ebook creation goes back a long way, and a few titles may have missed being updated with the latest technology. If you receive an ebook file that is not up to our usual standards please let us know by emailing us at firstname.lastname@example.org. Please include the title and author of the ebook, and the format (pdf, mobi, epub) in your email.
The Operation World ebook is especially large due to lots of charts and maps that are included, especially in the PDF file, so it may take extra time to download (in some cases 15 minutes or longer).